Every channel, one inbox
Tickets, calls and reviews, grouped into themes you can act on.
Customer feedback, routed.
Relay reads every ticket, call and review — and sends each one to the team who can fix it.
Free for 3 seats · No credit card
Trusted by 1,400 product teams
Stop forwarding feedback.
Hear customers clearly, and show them they were heard.
Routing that runs itself
Bugs land in the owning team’s tracker, context attached.
See what it’s worth
Sync Salesforce or HubSpot to see the ARR behind every request.
Close the loop
When it ships, everyone who asked hears back — in your tone.
Relay · on behalf of Priya, PMHi Maya — bulk invoice editing just shipped. Thanks for pushing us on it!
Maya · PaperkiteYou legends. Upgrading us to Business.
Live by Friday.
- Connect your toolsOne-click OAuth for 20+ sources.
- Correct a few tagsRelay learns your teams and product areas.
- Let it routeFeedback reaches the right backlog on its own.
What customers say
“Relay files the bugs and tallies the requests before our Monday standup. Our PMs got a day a week back.”
- time spent triaging
- −71%
- more customers hear back
- 4.2×
- from 620 reviews on G2
- 4.8/5
Simple pricing, per seat.
Start free. Upgrade when Relay is doing real work.
Save 20% yearly
Starter
For founders reading it all.
$0free foreverNo credit card required
- Up to 3 seats
- 500 items / month
- Slack & email sources
Team (most popular)
For teams shipping weekly.
$19per seat / monthBilled yearly · $228 per seat
- Unlimited feedback
- AI themes & routing
- Close-the-loop replies
Business
For revenue on the line.
$39per seat / monthBilled yearly · $468 per seat
- Everything in Team
- Salesforce & HubSpot ARR
- SAML SSO & audit log
500+ seats or data residency? Talk to sales →
Questions, answered.
Anything else? hello@relay.so
Intercom, Zendesk, Slack, Gong, app store reviews, G2 and email — plus an API for anything else.
It agrees with a trained human 93% of the time, and learns your taxonomy from the first 200 corrections.
Never. Data stays in your chosen region, EU or US. We are SOC 2 Type II and ISO 27001 certified.
Without a card, you drop to Starter and keep everything you created.
Hear every customer.
Free for three seats. No card, no sales call.